Frequently asked questions

Yes — by construction. We only process data the scammer sent you, infrastructure you own, or public reporting channels (registrar abuse desks, Google Safe Browsing, FTC and international equivalents). We never hack, never flood, never dox. See Ethics & policy.

Because protection scales with the number of inboxes scammers touch — yours, your spouse's, your parents'. Each protected email is $99.00/year after a 30-day free trial. Add or remove emails anytime; unused years carry over when you renew early.

Open Intake, paste the full raw email including headers (Gmail: ⋮ → Show original → Copy all), and press Extract. Everything else is one click from the case page.

Uniquely marked decoy data — an email alias, a fake credential pair, a document marker, a tracking URL — that only springs on whoever took it. If it surfaces in a dump or a Telegram channel, you know exactly which channel leaked it.

An inbound-only decoy-persona tool. Scammers contact your decoy identity first; the AI drafts slow, confused-but-willing replies; you review and send them from your own inbox. The platform never initiates contact and never sends anything by itself.

They cannot easily identify you: reports come from structured, factual letters through official channels, and personas never reveal real data. For extra safety the platform supports 2FA, hashed-IP audit logs, and admin IP blocks.

Yes — as your evidence file (raw email + headers), attached to the case you create. Delete the case and the evidence goes with it. See Privacy.

Yes. Coverage simply ends at the end of the paid term — we never auto-charge surprise renewals; renewal is one click in Billing. Refund window: 14 days, per Terms.

Yes. Cases can be filed with official fraud channels in 20+ jurisdictions (see Report fraud worldwide), and registrar/abuse-desk letters work the same everywhere.

Stop all payment contact immediately, contact your bank/card issuer, then report to your national authority (directory here) and bring the emails here to burn their infrastructure for the next victim.